Louise Simper

DBS Consultant

“I joined the Personnel Checks division of the Cummins Mellor Group in 2013 as a DBS advisor. I’m responsible for guiding our customers through the complex world of DBS checks.

It’s my role to ensure that firstly our customers understand the process and are happy with the service that we provide. Ultimately my role is to ensure that all the DBS applications I process are fully compliant and eligible with DBS legislation. Whilst doing this, I must keep a good relationship with my customers and communicate with them at every step of the process – ensuring I provide the best customer service possible as well as maintaining our high standards.

Before joining Personnel Checks I worked as a support worker, supporting adults with disabilities to live in their own homes. This role has equipped me with the knowledge that I need to help lots of our customers who work in the care industry as I already have first-hand experience of what a lot of roles involve.

When I’m not in the Personnel Checks office I love to spend my time with my Husband, Graeme and Daughter, Elsie going to the park. I have a keen interest in crime documentaries which was fuelled more when I completed a Criminology degree.”

If you'd like to know more then you can contact me on:

01254 355688

or email at louise@personnelchecks.co.uk