Say hello to Michelle - Administrator

Based in: Oswaldtwistle |Administration


Michelle is an excellent time manager and able to organise workload and resources efficiently. Michelle has worked in the public sector for over 20 years, often as the first point of contact for the general public. She possesses a wealth of experience managing busy reception areas, both independently and as a Head of a team.

 

Main Experiences:

  • Overall responsibility for the management of the Practice, including personnel, administration, finance, provision of service, facilities management, health and safety, security, fire protection and IT
  • Ensured the service provided to all members of the public was of the highest standard, consistently supporting the equality, diversity, confidentiality and rights of the general public and work colleagues
  • Ensured the efficient implementation and maintenance of administrative practices within the surgery
  • Dealt with confidential staff and patient medical records on a daily basis in accordance with Practice policies
  • Followed and maintained procedures relating to confidentiality and the protection of personal and sensitive data
  • Responsible for recognising and sharing safeguarding concerns with the Practice Safeguarding Lead and making referrals where necessary
  • Knowledge of safeguarding in Adults and Children
  • Knowledge of fire safety and H&S
  • Consistently supporting the equality, diversity, confidentiality and rights of the general public and work colleagues
  • Ensured the service provided to all members of the public was of the highest standard

 

Computer Skills:

  • Competent in all Microsoft office
  • EMIS – bespoke NHS system

 

Qualifications:

  • Conflict resolution
  • Confidential and sensitive data handling
  • Safeguarding
  • IPT Computer training
  • GCSE’s

Role Experiences:

  • Administration
  • Receptionist

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What happens next?

Speak to Laura Garratt

Talent Manager

T: 01254 239363

E: laura@cumminsmellor.co.uk