Say hello to Joshua - Administrator

Based in: Blackburn |Administration


Joshua is a highly dedicated and fully committed professional, combining several years experience in the complex and highly demanding field of customer service. He is highly motivated with a flexible attitude and an ability to complete tasks to the highest standard whilst delivering exceptional service. Joshua is self-disciplined, methodical and highly organised with the ability to work under pressure and holds outstanding interpersonal, communication and time management skills. He is reliable and trustworthy with the ability to act with the utmost tact, understanding and discretion and is tenacious in his approach to problem solving.

 

Main Experiences:

  • Supporting the team with general day to day tasks including email enquiries, complaints, bookings and queries
  • Help managing stock levels, rotation and liaising with other departments regarding low or new stock
  • Processing orders, invoices and returns for customers
  • Supported all areas of the business with administration
  • Ensuring all targets are met and work is completed by set deadlines
  • Managing the front of house reception team ensuring that tasks were being completed within deadline and to high standards
  • Answering telephones in a polite and professional manner and transferring to appropriate staff members
  • Meeting and greeting clients and visitors
  • Coordinating and maintaining records for staff office space, phones, parking, company credit cards, office keys and wages

 

Computer Skills:

  • Competent with Microsoft Office

 

Qualifications:

  • Fashion Buying and Merchandising
  • BTEC diploma Textiles and Fashion, Merit (B,B,C)
  • City and guilds – silk painting
  • City and guilds award –  theatre costume
  • Skills Communication – Level 2
  • BTEC Diploma Building Studies, Merit (B,B,B)
  • 8 GCSE’s including English, Maths and Science, Grade C
  • GNVQ Leisure and Tourism, Grade BBBB

Role Experiences:

  • Administration
  • Customer Service

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What happens next?

Speak to Laura Garratt

Talent Manager

T: 01254 239363

E: laura@cumminsmellor.co.uk