Say hello to Carol - Customer Service Advisor

Based in: Blackburn |Customer Service


Talented administrative professional who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Committed to approaching administrative tasks with tenacity and attention to detail, with strong leadership and team building skills. Able to deliver good customer service through teamwork and commitment.

Computer Skills:

  • Competent with Microsoft Office including Word, Excel, Outlook
  • Bespoke CRM systems

Qualifications:

  • In-house course – Train the Trainer
  • In-house course – Trainer and Development Mentor
  • In-house course – Sales Strategy
  • In-house course – Customer Service
  • In-house Course – Management Training
  • GCSE qualifications

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