Say hello to Austin - Customer Service Advisor

Based in: Burnley |Administration


An experienced customer services agent with many years of invaluable experience working within telecoms, insurance and retail departments. Highly focused with a comprehensive knowledge of how to maintain a professional, helpful and courteous relationship with allocated customers. Possesses an enthusiastic and positive attitude, whilst working hard to ensure that the customer receives an excellent level and the highest level of sales possible.

 

Main Experiences:

  • Experienced at supporting a range businesses and a diverse range of customers with the telecommunications queries
  • Capable of processing new orders, handling cancellations and all relevant administration requirements
  • Experienced at tracking and hitting targets for selling extra products, retaining customers ad bringing in new business
  • Confident at developing company sales strategies, as well as handling the sales of new products
  • Capable of handling complex administrations tasks

Computer Skills:

  • Microsoft (including Excel)

Qualifications:

  • East and West European Political Studies (currently on hold)
  • A Levels in Geography, Government studies, General studies and Economics
  • AS Levels in Financial studies and History
  • GCSEs including English and Maths
  • RFU Level 1 Coaching Certificate

Role Experiences:

  • Administration
  • Customer Service
  • Order Processing
  • Sales Administration

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What happens next?

Speak to Laura Garratt

Talent Manager

T: 01254 239363

E: laura@cumminsmellor.co.uk