Stacey- Customer Service Administration- Temporary or Permanent -

Stacey- Customer Service Administration- Temporary or Permanent





Work Type:

Customer Service Administration


Main Experiences:

  • Completed administration tasks such as cross checking reports sent from suppliers to check for discrepancies
  • Responsible for up to 15 sales agents and producing reports on their performance
  • Analysed data from various sources and produced KPI reports
  • Adhered to data protection policies when discussing account information
  • Input contracts information onto portals and submitted them for processing
  • Completed follow up calls to check the tenants had got all the issues resolved and assisted further if required
  • Dealt with objections, rejections and cancellations and liaised with customers and suppliers to resolve the issues


Computer Skills:

  • Connex Dialler Software
  • Competent in Microsoft office packages
  • Knowledgeable in excel including VLOOKUPs and filtering



December 2016: BTEC Level 2 Diploma in IT User Skills

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