Assistant Hotel Manager – 3* Hotel, £22000, Ribble Valley -

Assistant Hotel Manager – 3* Hotel, £22000, Ribble Valley

| Job ID: AHPARV | £21000 - £22000 per annum


Are you standards driven, customer focused and passionate about great service?

Are you standards driven, customer focused and passionate about great service? Are you a Hospitality Service professional looking for an exciting challenge?

This fine 3* Hotel is set in the Ribble Valley and is a perfect setting for a weekend break, wedding or if you are hosting a conference and event.

The Hotel is headed up by successful catering professionals who are passionate about quality food, wine and unrivalled hospitality. The restaurant offers relaxed and informal dining. The perfect place to entertain, celebrate or relax. The menu is simple but celebrates the best seasonal produce with an emphasis on high quality.

We wish to appoint an Assistant Manager, to work alongside the Hotel Manager and be able to deliver an excellent experience for their customers.

If you have the passion for our industry and appreciate the hard work that goes into maintaining reputation and standards in the hospitality industry, you could be our ideal candidate.

As Assistant Hotel Manager your role will include;

  • Working closely with the Manager and managing a team of 30 Front of House staff
  • Responsibility of: planning shifts, function sheets, restaurant bookings, stock taking
  • Providing exceptional quality standards to the dining experience
  • Taking ownership to resolve problems and empower the team to do the same
  • Ensuring the Hotel is safe and secure putting Health and Safety of colleagues and customers at the forefront of what you do
  • Training, recruiting and inducting team members to provide them with a great experience and setting them up for success
  • Working with the Hotel Manager to hold daily meetings to ensure that they are focused on the right activities need to deliver quality and a great customer experience.

What are we looking for?

You must be outgoing with positive personalities, hard-working and passionate about the industry with a keen eye for detail & very high standards.

  • A strong commitment to service and standards
  • Exceptional leadership skills and the ability to train effectively and maintain records
  • A committed and flexible approach to the business and the people around you
  • Financial acumen – GP’s, cashing up, balancing & entering sales data
  • Excellent English & IT skills with the ability to communicate professionally with guests on the telephone and email
  • Experience preferred with hotel software and taking care of overnight guests
  • Highly visible ‘face of the business’ type role
  • A hand on manager that isn’t afraid to get stuck in

The Hotel can offer the following benefits;

  • A competitive salary depending on experience
  • Gratuities
  • Full induction and further training relevant to your role and skill requirements
  • 28 days holiday entitlement

If you feel you have the skills and attitude required for this role and to work with the company to achieve great things then apply today.