Spa Manager, 5* Hotel, Manchester, £25-30K -

Spa Manager, 5* Hotel, Manchester, £25-30K

| Job ID: AHSM | £25000 - £30000 per annum

Description:

This luxury hotel is looking for a Spa Manager to join and lead the team of 15 staff.

Based in central Manchester; this is a modern contemporary 5 * Hotel has 165 bedrooms, 7 function rooms with luxury spa.

This luxury hotel is looking for a Spa Manager to join and lead the team of 15 staff. You will have the responsibility of making sure that guests expectations are exceeded, staff are up to date and always delivering the highest standard of treatments.

The key to success in this position is being an organised hospitality professional with a great attitude where you are able to look after the customer needs with a friendly & sociable personality. Good general management skills are paramount to this role and this Hotel needs a vibrant person who believes in providing the highest level of guest service.

Your role as Spa Manager will include:

  • Ensuring the staff perform treatments to the highest standard required by the spa and hotel
  • Recruiting and retaining staff and develop their careers by motivating and leading by example.
  • Promote the services of the Spa and maximise Sales
  • Ensure that treatment scheduling meets the demands of the guest
  • Monitor revenue, service and retail and have the ability to drive the business forward

Person Specification

  • Have previous supervisory/management experience
  • Have an outstanding, friendly and professional persona and must ensure that this filters through to the team
  • Good general management skills, with leadership qualities and excellent communication skills
  • Be enthusiastic, hard working and ability to lead by example ensuring the Spa is running smoothly, whilst delivering consistent quality service to valued customers

Benefits

  • Competitive salary of up to £30,000 (dependent on experience)
  • Holiday entitlement; 20 days per annum increasing to 25 days after completion of 5 years’ service
  • Pension Scheme
  • Family & Friends discount rates
  • Uniform provided