Customer Excellence Administrator

Bamber Bridge | Job ID: CEA-SH | £20,000

Customer Excellence Administrator

Cummins Mellor are currently working on behalf of a thriving East Lancashire business to join them on a temporary to permanent basis. Our innovative client seeks a Customer Excellence Advisor to become part of their driven and vibrant team.


As a Customer Service Administrator your role will include;

  • Liaising with customer calls and emails to ensure first class service is maintained
  • Processing letters to be sent with the correct name and address
  • Responding to customer email enquiries in a set timeframe
  • Process the setup of new customer accounts
  • Full internal service of customer needs from end to end



The ideal Customer Service Administrator sounds like;

  • An excellent communicator
  • Attention to detail
  • Customer Focused
  • Organised and methodical
  • Self-motivated, resilient, and willing to work hard
  • Passionate, trustworthy, reliable with and a strong team player
  • Have good excel skills
  • Experienced in a customer facing role


You will benefit from;

  • Paid weekly through Cummins Mellor
  • Flexible working hours on two days a week
  • Free parking
  • Working from home at the moment



This is a fantastic opportunity for a Customer Service Administrator to join a thriving East Lancashire business.


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What happens next?

  1. We’ll take a look at your application
  2. We’ll review it in line with our client’s requirements and assess if you’re a match for the role
  3. We’ll call you for a chat about the position to learn a little more about you and your personal aspirations
  4. We’ll invite you in to Cummins Mellor HQ to meet with our team and discuss the next steps in your career

Not ready to apply?

Not ready to apply just yet? If you’re looking for some more information then please give us a call.

Speak to Sara Howard

Temporary Recruitment Consultant

T: 01254 239363