Inbound Customer Service, Darwen, £8 per hour, Temporary -

Inbound Customer Service, Darwen, £8 per hour, Temporary

| Job ID: CMRCS03 | £8 per hour


We are recruiting for a well-established independant utility services business in their search for someone to join their inbound customer service team on a temporary ongoing basis.

With a strong team culture and a vibrant, open plan office, we are looking for an experienced Customer Service Administrator to join one of the UK’s leading independent Utility services business as they embark on a new and exciting project. This role is on a temporary ongoing basis

Working within a small intimate team, and providing excellent customer service, this is a great opportunity for someone who is confident and self-motivated, with amazing communication and listening skills.

As an Inbound Customer Service Advisor your role will include;

  • Handling inbound calls from engineers and business owners, assisting them in the setting up and maintenance of the product
  • Using a bespoke computer system to remotely connect the product to the relevant servers
  • Providing high levels of customer service by offering advice, guidance and assistance to existing clients and potential customers
  • Resolving daily administrative tasks, and using a bespoke CRM system to maintain up to date records of activates, appointments and account history
  • Working alongside internal departments

The ideal candidate must;

  • Have previous experience in a Customer Service environment
  • Have an excellent and confident telephone manner
  • Be confident working in a phone driven environment
  • Have very strong administration skills
  • Be flexible, committed and able to work on a temporary ongoing basis

Our client can offer;

  • Strong team culture
  • Thorough on the job training
  • Open plan office

This is a fantastic opportunity for a Customer Service Advisor to take up a varied role within a thriving East Lancashire business.

Cummins Mellor is a family run employment agency who have been serving businesses across East Lancashire for nearly 25 years. We pride ourselves on sourcing the highest quality, temporary and permanent candidates for local employers. If this particular role isn’t what you’re looking for then please take a look at our website for other available opportunities.

Due to consistently high volumes of applications, Cummins Mellor are unable to contact all applicants directly. Should you not hear from us within 2 weeks of application, please consider your application to be unsuccessful. We apologise for any inconvenience this may cause.

Recommend a Friend and earn £100 cash

If this role isn’t for you but you know somebody who may be interested, please recommend a friend via our website and you could earn £100 cash.