Business Administration Apprentice (Internal) - Accrington -

Business Administration Apprentice (Internal) – Accrington

| Job ID: CMRBA01 |


An exciting opportunity has arisen with the Cummins Mellor Group for an Apprentice to join our rapidly growing team. This is a full time role, working 40 hours per week, Monday to Friday.

This is the ideal opportunity for someone looking to start a career in recruitment, within a thriving local business, working alongside our highly skilled and professional team. You would be working towards your NVQ in Business Administration during your first year followed by a qualification in recruitment while earning and gaining valuable industry sector experience.

Based within our East Lancashire recruitment department, the successful apprentice will be working alongside experienced Recruiters providing administration support.

The Cummins Mellor Group is a family run business and we believe our Core Values contribute towards our success. Positivity, Integrity, Respect, Team and Going the Extra Mile are not only the essence of our brand, but are rooted in each and every member of our team. Click here to read about what makes a Cummins Mellor person.

Skills developed within this role will include:

  • Excellent Customer Service Skills
  • Building and maintaining candidate relationships
  • A professional, friendly telephone manner
  • Excellent communication skills, both written and verbal
  • Organisation and time management skills
  • Sales techniques and processes
  • Legal, regulatory and ethical requirements when recruiting
  • Excellent IT skills

The successful apprentice will be given the opportunity to work alongside an established recruitment team, gaining further knowledge and developing their skills in a recruitment environment. Alongside this they will be supported in achieving their qualifications.

The successful apprentice will have:

  • A sound knowledge of how an apprenticeship works have ensured they meet the eligibility criteria for an apprenticeship
  • Have a minimum of 5 GCSE’s at A – C including Maths and English
  • Understand the Company Core Values and be able to give examples of how they could demonstrate these Values in their role
  • Have a good standard of IT including the use of Microsoft Office
  • Have a professional telephone manner and good customer service skills
  • Be committed to self-development, be enthusiastic for training opportunities and possess a strong desire to succeed and excel

Tasks undertaken will include:

  • Supporting the recruitment process
  • Researching candidates for recruitment purposes
  • Updating the Company Client Relationship Management system
  • Managing Diary Systems
  • Resolving customer service queries
  • Assisting with the registration process
  • Conducting internal auditing to ensure processes are being maintained
  • Making telephone calls to customers
  • Completing paperwork for both clients and candidates confirming placements
  • Maintaining and updating records on bespoke databases

What’s in it for you?

As well as our total commitment to supporting the successful apprentice in achieving their NVQ qualification, they would also benefit from continuous training and development, involvement in our numerous social and community activities and a chance for rapid career progression within a vibrant, growing business.

The Cummins Mellor Group have a proven record with our apprentices in every department and offer career opportunities across the business – within sales, finance, recruitment and customer service. We work with local businesses and can therefore offer the opportunity of securing a permanent role once the apprenticeship has been completed, should the apprentice not remain with us. However it should be noted that our hire rate from previous apprenticeships is 100%, with many of those past apprentices now holding senior positions of responsibility across the Company.

If you think you are a Cummins Mellor person and this is your ideal role, you should send your CV together with a covering letter to for consideration.

Here at Cummins Mellor we believe in nurturing talent and many of our past apprentices have progressed into senior roles, below are just some former apprentices who have become fully fledged Cummins Mellor people! Click their names to read their stories…


Alice Wrigley

Head of Operations & Customer Service – Personnel Checks





Ryan Sidley

Business Development & Contracts Manager – Personnel Checks





Anya Ryan

Marketing Co-Ordinator – Chefs Jobs UK