Sales Administrator, Maternity Cover, Blackburn - £8.00 - £8.20 ph -

Sales Administrator, Maternity Cover, Blackburn – £8.00 – £8.20 ph

| Job ID: CMRSA01 | £8 - £8.20 per hour

Description:

We are looking for an experienced sales administrator, to join one of the UK’s leading manufactures based in the heart of East Lancashire and cover maternity.

Cummins Mellor seek an experienced Sales Administrator to assist in the covering of maternity. Our client offers bright open plan office environments which are located close to transport amenities.

The key purpose is to deliver outstanding customer service/sales support and promotion of the companies brand and products.

 

As a Sales Administrator your role will include;

  • Answer inbound calls and handle queries promptly and effectively in a positive manner offering first call resolutions
  • Providing high levels of customer service by offering advice, guidance and assistance
  • Place customer orders and provide accurate product availability by use of supply contacts
  • Deal with customer complaints ensuring all activity is logged onto the system
  • Resolving daily administrative tasks, and using a bespoke CRM system to maintain up to date records of activates and account history
  • Maximise on sales opportunities by upselling and cross-selling where possible
  • Management over back orders, ensuring the highest customer service
  • Handle stock returns, ensuring customers are fully in the know of terms

 

The ideal Sales Administrator must;

 

  • Have previous experience in a Customer Service environment dealing with both inbound and outbound calls
  • Be flexible, and able to work on a 6-12 month contract
  • Have an excellent and confident telephone manner
  • Possess strong organisational skills with the ability to multi-task and meet deadlines

 

Our client can offer;

  • Close to transport amenities
  • Onsite parking
  • Staff discounts

Cummins Mellor is a family run employment agency who have been serving businesses across East Lancashire for nearly 25 years. We pride ourselves on sourcing the highest quality, temporary and permanent candidates for local employers. If this particular role isn’t what you’re looking for then please take a look at our website for other available opportunities.

Due to consistently high volumes of applications, Cummins Mellor are unable to contact all applicants directly. Should you not hear from us within 2 weeks of application, please consider your application to be unsuccessful. We apologise for any inconvenience this may cause.

 

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