Technical Account Manager – Burnley - £18,000 - £25,000 DOE -

Technical Account Manager – Burnley – £18,000 – £25,000 DOE

| Job ID: CRMSMHJTAM | £18,000 - £25,000


My client is looking for a vibrant and driven Account Manager to join their rapidly expanding team. The successful applicant will be driven by delivering a first class customer experience, resolving customer difficulties and maximising the profitability of their accounts.

You must have a passion for making sales, advising clients on strategies and approaches whilst delivering a high level of customer service at all times.

You should have an insatiable appetite for helping a client grow their business and be committed to supporting them in their journey.


As a Technical Account Manager your role will include;

  • Demonstrating the product to clients over the phone using screen share technologies
  • Building relationships with prospects by gaining insight into their businesses to enable you to provide solutions for their requirements
  • Generating new business through managing your existing client database
  • Developing and maintaining strong knowledge of all product features, pricing plans and the service portfolio
  • Negotiating with clients on a daily basis
  • Reviewing your own sales performance and aiming to exceed targets
  • Tracking all activity in a CRM


The ideal Technical Account Manager must;

  • Enjoy working in a structured, targeted environment to challenging KPIs
  • Have previous work experience within a high volume, administrative and operational environment
  • Be technically minded and have the ability to adapt to new software products with ease
  • Have a confident and professional telephone manner
  • Have excellent administrative skills including communication, prioritisation, the use of ICT and high levels of accuracy
  • Be confident working towards targets and deadlines
  • Demonstrate the ability to interact and co-operate with all company employees, the ability to respond to customer needs and to develop customer relationships
  • Be focused, proactive, positive, committed & can work well under pressure


Our client can offer;

  • Thorough on the job, product specific training
  • Internal training initiatives
  • A vibrant, modern and friendly working environment
  • Free parking and access to all major NW motorway networks


This is a fantastic opportunity for a Technical Account Manager to take up a permanent role within a thriving East Lancashire business.


Cummins Mellor is a family run employment agency who have been serving businesses across East Lancashire for nearly 25 years. We pride ourselves on sourcing the highest quality, temporary and permanent candidates for local employers. If this particular role isn’t what you’re looking for then please take a look at our website for other available opportunities.


Due to consistently high volumes of applications, Cummins Mellor are unable to contact all applicants directly. Should you not hear from us within 2 weeks of application, please consider your application to be unsuccessful. We apologise for any inconvenience this may cause.


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