Appointment Maker - Temporary to Permanent - £7.38 p/h - Darwen -

Appointment Maker – Temporary to Permanent – £7.38 p/h – Darwen

| Job ID: CMRAM01 | £7.38 per hour


Cummins Mellor are looking for an Appointment Maker to work for a client based in Darwen. This role is on a temporary on-going basis and involves both inbound and outbound calls.

Cummins Mellor are looking for an experienced Appointment Maker to join a well established company based in Darwen that prides itself on their strong team culture. You will be working in a vibrant open plan office in a small, close knit team.

This is a great opportunity for someone who is confident and self-motivated, with amazing communication and listening skills .This client offers great facilities with a break out area to relax and socialise with colleagues.

As an Appointment Maker your role will include;

  • Making outbound calls to business and home owners to arrange appointments
  • Handling high volumes of inbound and outbound calls in a busy environment
  • Resolving daily administrative tasks, and using the in-house computer system to maintain up to date records of calls made, appointments for call backs and details of account history
  • Providing advice, guidance and assistance to potential and existing customers
  • Maintaining follow up calls
  • Liaising with engineers to arrange daily appointments
  • Working alongside internal departments
  • Working to non-commission based targets on a daily basis
  • Ensuring that all correspondence is checked and recorded on the appropriate system to assist future interaction with customers
  • Completing ad hoc job related tasks as required

The ideal Candidate must;

  • Have very strong administration skills, including file management, data entry, and use of IT systems
  • Have previous experience in a Customer Service/Outbound call centre role, dealing with both inbound and outbound calls
  • Be flexible, and able to work on a temporary basis
  • Be committed to upholding the company ethos and dedicated to their high standards
  • Have an excellent and confident telephone manner
  • Be target driven with experience of working with targets
  • Possess a professional and confident attitude
  • Be a team player

This is a fantastic opportunity for an Appointment Maker, and will lead to a permanent role for the right candidate.

Cummins Mellor is a family run employment agency who have been serving businesses across East Lancashire for nearly 25 years. We pride ourselves on sourcing the highest quality, temporary and permanent candidates for local employers. If this particular role isn’t what you’re looking for then please take a look at our website for other available opportunities.

Due to consistently high volumes of applications, Cummins Mellor are unable to contact all applicants directly. Should you not hear from us within 2 weeks of application, please consider your application to be unsuccessful. We apologise for any inconvenience this may cause.

Recommend a Friend and earn £100 cash If this role isn’t for you but you know somebody who may be interested, please recommend a friend and you could earn £100 cash –