Customer Service Adminstrator - Temporary - £7.00 - £7.40 p/h -

Customer Service Adminstrator – Temporary – £7.00 – £7.40 p/h

| Job ID: CMRCSA03 | £7.00 - £7.40 per hour


Cummins Mellor are looking for an experienced Customer Service Administrator to work for a client based in Darwen. This role is admin and phone orientated based in a vibrant open plan office.

Customer Service Administrator Temporary Ongoing Darwen £7.00 – £7.40

Cummins Mellor are looking for an experienced Customer Service Advisor to join a well established company based in Darwen that prides themselves on their strong team culture. You will be working in a vibrant open plan office with a small, close knit team.

This is a great opportunity for someone who is confident and self-motivated, with excellent communication and listening skills. My client offers great facilities with a break out area to relax and socialise with colleagues.

As a Customer Service Administrator your role will include;

  • Handling high volumes of inbound calls in a busy environment
  • Resolving daily administrative tasks, and using the in-house computer system to maintain up to date records of calls made, appointments for call backs and details of account history
  • Providing advice, guidance and assistance to potential and existing customers
  • Maintaining follow up calls
  • Liaising with engineers and arranging daily appointments
  • Ensuring that all correspondence is checked and recorded on the appropriate system to assist future interaction with customers
  • Completing ad hoc job related tasks as required

The ideal Candidate must;

  • Have very strong administration skills, including file management, data entry, and use of IT systems.
  • Have previous experience in a Customer Service role, dealing with inbound calls
  • Be flexible, and able to work on a temporary basis
  • Be committed to upholding the company ethos and dedicated to their high standards
  • Have a polite, positive and clear phone manner

This is a fantastic opportunity for an experienced Customer Service Administrator, and will lead to a permanent role for the right candidate.

Cummins Mellor is a family run employment agency who have been serving businesses across East Lancashire for nearly 25 years. We pride ourselves on sourcing the highest quality, temporary and permanent candidates for local employers. If this particular role isn’t what you’re looking for then please take a look at our website for other available opportunities.

Due to consistently high volumes of applications, Cummins Mellor are unable to contact all applicants directly. Should you not hear from us within 2 weeks of application, please consider your application to be unsuccessful. We apologise for any inconvenience this may cause.

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