Permanent Customer Service Advisor–Blackburn £15,000-£22,000

Permanent Customer Service Advisor–Blackburn £15,000-£22,000

| Job ID: CMRCSA01 | £15000 - £22000 per annum

Description:

Cummins Mellor are looking for a Customer Service Advisor to work at a leading business in Blackburn on a permanent basis.

Exciting opportunity for a Customer Service Advisor to take on a permanent role within a successful market leading business who have been established for over 50 years. This is a fast growing company, who have grand ambitions and they seek an equally motivated person to joint their team.

The successful candidate will be hired with a view to being progressed into the company’s highly successful Sales team. This role will involve processing orders for a number of high profile, global companies whilst developing the e-commerce channels of the business.

As a Customer Service Advisor your role will include;

  • Working within the customer service department, interacting with customers over the telephone in response to enquiries, concerns and requests about product and services
  • Both Inbound & Outbound telephone duties
  • Being responsible for the administration of the company’s Sales department
  • Filing documents, data entry and following up on issued invoices
  • Providing the highest levels of customer service at all times to promote the businesses high standards

The ideal Customer Service Advisor must;

  • Have previous experience in Customer Service position (office bound)
  • Have a sound knowledge of Microsoft Word, Excel & Outlook
  • Be fully conversant with Word processing
  • Possess strong Interpersonal Skills
  • Be highly motivated and organised
  • Have a professional Telephone Manner
  • Be expert in problem analysis and solving
  • Pay attention to detail and be highly accurate
  • Work upon their own initiative
  • Be able to work efficiently under pressure

This is a fantastic opportunity for an ambitious, driven individual to work and develop a career in an ever expanding business.

If you’re interested in this Customer Service Advisor role or working through Cummins Mellor Recruitment, please apply online today.

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