Temporary Customer Service Advisor, Blackburn, £7.38p/h

Customer Service Advisor, Blackburn, £7.38 p/h, Immediate Start

| Job ID: ARCS | £7.38 per hour

Description:

Fantastic opportunity for Customer Service Advisors to take on a role within a well-established energy efficiency company based in Blackburn. The company are looking to make six appointments for this role.

Cummins Mellor are recruiting for a temporary Customer Service Advisor to work within a Blackburn business. The role has the potential for a permanent appointment following a successful trial period.

This is a great opportunity for someone who is confident, self-motivated and can demonstrate good communication and listening skills.

Our client offers great facilities with a break out area to relax and easy access to refreshments.

As a Customer Service Advisor your role will include;

  • Working within a busy outbound/inbound call centre environment
  • Working within in a small, close knit team
  • Making daily appointments for engineers and seeing them through with follow up calls
  • Providing advice, guidance and assistance to potential and existing customers
  • Resolving day to day administrative tasks and operational issues
  • Ensuring that all correspondence is checked and recorded on the appropriate system to assist future interaction with customers
  • Maintaining up to date records of calls made, appointments for call backs and details of account history
  • Usage of in-house computer systems
  • Completing ad hoc job related tasks as required

 

The ideal Customer Service Advisor must;

  • Have experience working in a Customer Service team
  • The availability to work on a  temporary basis
  • Have strong administrative skills; in particular data entry, and managing spread sheets
  • Be committed to upholding the company ethos and dedicated to their high standards
  • Have a polite, positive and clear phone manner

This is a fantastic opportunity for a Customer Service Advisor to work in a busy outbound / inbound environment with an excellent hourly rate of £7.38/hr

If you’re interested in this Customer Service Advisor role or working through Cummins Mellor Recruitment, please apply online today.

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